FAQ
How do you photograph the properties?
Once an appointment is scheduled and the property is cleaned and ready to go, all we need is access to the property and about 1-2 hours to complete the shooting portion. If you wish to attend the shoot you're more than welcome to, although it isn't necessary to be there. We'll leave no trace, lock up after ourselves, and send you a message letting you know it's been completed.
How do I book a shoot?
Simply call or text 530-314-1369, or use the "Contact" form and fill out the necessary property info listed there. Our response time is less than 1 day and often within hours.
What if I'm unsure of which day to book?
We'll work with your timeframe and get the job completed!
When will I get my photos?
We pride ourselves on having the quickest turnaround time available. Photos are enhanced and made available for easy MLS quality downloading in 24-48 hours. Often, the very next day following the shoot. If you happen to need them day-of, let us know and we'll make it happen.
How do I get my photos?
Once the enhancements of the photos are completed, you'll receive an email with a gallery link where you can view and download your photos. The process is very user-friendly. You can either download photos individually, or choose to download the entire gallery.
What size photos will I receive?
When downloading your photos you'll have the option to download in full resolution print quality sizing and high resolution web sizing. The full resolution option is perfectly compatible with MLS standards, editorial needs, and large-scale prints. The web sizing option is great for social media use and things of that nature. Both have their place so we recommend downloading both options by first proceeding with selecting the full resolution option, and then repeating the process with the web size option selected.
How do I pay?
All payments and invoicing are securely handled through Square. A Square invoice will be emailed to you with prompts on how to complete the checkout process.
Are my photos archived?
Yes! All your property shoots are stored on dedicated agent page. They're archived and accessible to you at any time. Download them as often as you need.
Where are you based and do you travel?
We're based out of gorgeous South Lake Tahoe, CA. We typically work throughout the entire Tahoe region, Carson Valley, Reno, Placerville and beyond. Travel arrangements outside of these areas can easily be made available.
Can weather be an issue?
Yes, weather can play a big part. In order to achieve the best images possible for your property it's best to be mindful of potential storms. Storms can shift appointment dates by a few days. We'll make it a priority to complete the job on the soonest available clear day.